Effective Date: 1 August 2024

This Privacy Policy describes how Ruyan Beauty (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information provided by users (“you” or “your”) of our e-commerce Website, www.ruyanbeauty.com.bh, (the “Website”). We are committed to protecting your privacy and maintaining the confidentiality of your personal information. By accessing or using our Website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us when you interact with our Website, such as:

  • Contact information (e.g., name, address, email address, and phone number)
  • Account credentials (e.g., username and password)
  • Demographic information (e.g., age, gender, preferences)
  • Communications and correspondence (e.g., emails, chats, customer support inquiries)
  • Feedback, reviews, or survey responses

1.2 Automatically Collected Information

We also collect certain information automatically when you use our Website, including:

  • Device information (e.g., IP address, browser type, operating system)
  • Log information (e.g., access times, pages viewed, navigation paths)
  • Cookies and similar technologies (please refer to our Cookie Policy for more information)

2. Use of Information

We use the collected information for the following purposes:

  • Providing and personalizing our services.
  • Processing and fulfilling orders.
  • Managing customer accounts and preferences.
  • Communicating with you regarding orders, inquiries, or promotional offers.
  • Improving our Website, products, and services.
  • Conducting market research and analysis.
  • Protecting against fraud or illegal activities.
  • Complying with legal obligations.

3. Disclosure of Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in operating our Website and delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
  • Business Partners: We may share personal information with trusted business partners to offer joint promotions, products, or services that may be of interest to you. These partners are required to adhere to applicable privacy laws.
  • Legal Compliance: We may disclose personal information if required to do so by law, or in response to valid legal requests, such as court orders or subpoenas.
  • Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it.

6. Your Rights and Choices

  • Access and Updates: You may review, update, or modify your account information by logging into your account settings or contacting us directly.
  • Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the emails. Please note that even if you opt-out, we may still send you transactional or administrative communications.
  • Cookies: You can manage your preferences for cookies and similar technologies through your browser settings or our Cookie Policy.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be effective upon posting on our Website. We encourage you to review this page periodically to stay informed about our privacy practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email/phone].

By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.